The Human Element. Measured. Managed.

The Human Element. Measured. Managed.

Wellbeing as operational intelligence for owners, managers and operators. We measure the conditions your crews work under. We fix systems, not seafarers.

The Human Factor at Sea

Most incidents at sea do not start with steel. They start with people running on empty. Behind the groundings, collisions and cargo claims sit fatigue, cognitive overload, stress and thin communication. These are system risks, produced by watch patterns, manning decisions, rotation lengths and the way leadership behaves on board and ashore.

A rest-hour log can show full compliance while the officer on watch has not slept properly in days.

The absorber of system failure, almost always, is a seafarer.

Seafarer in a hard hat and blue coveralls with a radio, leaning on the ship’s rail at sea

MOST INCIDENTS TRACE TO CONDITIONS, NOT CARELESSNESS

WHAT YOUR SYSTEM DOESN’T SEE

Stress

Fatigue

Error

RECORDING STARTS HERE

WHAT IT RECORDS

Incident

Shutdown

Lost production

Cost

By the time a condition reaches the part of the chain your reporting measures, three stages have already happened and nobody counted them.

MOST INCIDENTS TRACE TO CONDITIONS, NOT CARELESSNESS

WHAT YOUR SYSTEM DOESN’T SEE

Stress

Fatigue

Error

RECORDING STARTS HERE

WHAT IT RECORDS

Incident

Shutdown

Lost production

Cost

By the time a condition reaches the part of the chain your reporting measures, three stages have already happened and nobody counted them.

Compliant on Paper Is Not Rested on Watch

Rest-hour records, LTIF and port state statistics describe the past. None of them measures whether the crew taking your ship into the channel tonight has the capacity to do it well. The chart that looks best is often the chart hiding the most.

14.9%–100%

the range of human-error contribution across thirty original maritime studies. The famous 80% is a citation loop, not a finding.

Wróbel, Reliability Engineering and System Safety, 2021.

13%

of workplace injuries are attributable to fatigue

1 in 4

seafarers screened positive for depression in a Yale University study for the ITF Seafarers Trust

Regulation and Vetting Have Moved

ISO 45003 sets the management standard for psychosocial risk.

MLC 2006 defines the floor, and charterers now ask what sits above it.

TMSA Element 14 puts the human element into the tanker operator’s self-assessment programme.

SIRE 2.0 inspects human factors on board with the same rigour as hardware.

Charterer due diligence increasingly weighs crew welfare in vetting and ESG reporting.

The Crew Welfare Self-Assessment Questionnaire 2.0, a voluntary tool from RightShip and the Sustainable Shipping Initiative, gives operators a structured way to review welfare provision.

ILO seafarer death data, 2024

Most Seafarers Do Not Die in Accidents

In 2024, 66 countries reported 449 seafarer deaths to the International Labour Organization. Health-related causes accounted for 245 of them. Occupational accidents accounted for 86.

For every seafarer who died in the kind of incident a safety management system is built to catch, nearly three died of something else. Persons overboard accounted for 36 deaths, suicides for 26, and the ILO connects both to fatigue and psychosocial risk.

245

health-related deaths

86

occupational accident deaths

Of the reporting countries, 83 per cent record occupational-accident deaths. Only 59 per cent record suicides. The measurement is weakest where the risk is highest.

Source: International Labour Organization, ILOSTAT, 2024.

Tanker vessel at anchorage awaiting pilot vessel and tugboats to bring it into port

We measure

Your Fleet, One Page

Your Fleet, One Page

We measure seven dimensions of individual wellbeing, three short clinical screens, capacity to change, and Life at Sea, which is the conditions on board rather than the person. Results aggregate at safe group sizes and come back as a fleet results pack and an expert debrief. Not a dashboard login nobody opens. A document your leadership team can read in twenty minutes and act on.

What arrives after round one

Sample fleet results pack overview page showing the Fleet Wellbeing Index, band spread, seven dimensions and Life at Sea hotspots

Your fleet, one page. Fleet Wellbeing Index and Life at Sea scored and banded, how your crew are spread across the five bands, all seven dimensions with fleet averages, the clinical screens as a share of crew, and the Life at Sea hotspots ranked.

Sample fleet results pack page splitting scores by department, rank and time on contract, with three ninety-day priorities

Where the strain sits. The same scores split by department, rank and time on contract, so you can see that engine sleep is 39 against 57 in catering, or that the index falls thirteen points between month one and month five. Ends with three priorities for the next ninety days, each with an owner and a timeframe.

39

Sleep in the engine department, against 57 in catering. Noise, heat and call-outs are the usual causes.

Minus 13

How far the wellbeing index falls between a crew member’s first month on board and their fifth. Every dimension drops.

38%

Share of crew who do not know where to get confidential support. The cheapest gap to close, and the one that matters most in a crisis.

What You See, and What You Never See

Sample results table with three ranks scored and the cadet row withheld because fewer than five responded

Four cadets responded. Their row is not shown.

You see results by department, rank and time on contract. You never see an individual’s answers or score, and no group smaller than five is ever shown. That is not a setting. It is how the reporting is built.


The clinical screens work the same way. You see that fourteen per cent screened positive for depression. You never see who. Everyone who screened positive got SeafarerHelp and the on-board contacts in their own private report.

Screens are not diagnoses.

Example data · In development

The platform, in development

The Wellbeing Daily Intelligence platform will carry this live, alongside the Six Drivers organisational diagnostic, with results by vessel and trend lines between crew changes. It is in development now, being built with founding fleets.

Example Wellbeing Daily Intelligence dashboard, in development, showing segment results by vessel and themes from crew responses
Example Wellbeing Daily Intelligence dashboard, in development, showing segment results by vessel and themes from crew responses

How it runs

01

Deploy assessment

02

Aggregate at safe group sizes

03

Fleet results pack

04

Expert debrief

05

Optional re-measure

The debrief is where diagnosis becomes decisions. We walk your leadership team through what the pack shows and what to do in the next ninety days.

Seafarer Wellbeing Self-Assessment

Seven dimensions, clinical screens and Life at Sea, completed by each seafarer, aggregated anonymously. For crewing and HR who need visibility without surveillance.

Six Drivers Diagnostic

The six system conditions scored across the fleet and ashore. For HSQE and senior leadership who need to know where to act first.

Psychosocial Risk Assessment

A clause-by-clause review against ISO 45003, producing a risk register and hazard-to-control matrix. For audit, tender, TMSA evidence and the board.

The Capacity Index

A composite measure of the fleet’s ability to absorb variability and recover from failure. For leaders who want a forward-looking alternative to LTIF.

Take the Six-Minute Check Your Crews Would Take

Take the Six-Minute Check Your Crews Would Take

The Seafarer Wellbeing Mini is 24 questions from the full assessment: sleep, pressure, work, connection, life satisfaction and life at sea. Results appear on screen the moment you finish, and nothing is shared with your company.

24 Questions

About Six Minutes

Results on Screen

Confidential

If you lead people ashore, you can then take the full Seafarer Wellbeing Self-Assessment free and see both halves: the private report your crews receive, and the fleet pack you would be working from.

Your results, on screen

Sample

58 / 100

SURVIVING

Sleep

50

Handling pressure

62

Work

55

Connection

70

Life satisfaction

53

Life at Sea

46

Every result ends with where to look first and how to get confidential support.

Filipino seafarer on bridge doing navigation watch on maritime vessel using binoculars

We educate · Human and Organisational Performance

Your Vetting Names It. We Deliver It.

Tanker operators know this agenda as TMSA Element 14, and SIRE 2.0 now inspects for it on board. Human and Organisational Performance is how the human element stops being a training topic and becomes a managed system.

Fisher Improvement Technologies logo

Delivered under licence from Fisher Improvement Technologies

Wellbeing Daily is a certified FIT partner, licensed to deliver FIT’s full catalogue under our own brand, not a subset of it. That covers human performance, human factors, incident analysis, learning teams, and procedure and process excellence. Ian Collins delivers it as a certified FIT consultant, and Rob Fisher, who founded FIT, wrote the foreword to The Wellbeing Imperative.

Deployment, not a workshop

A two-day course changes what people know for about a fortnight. What changes a fleet is deployment: the programme runs into the systems you already have, and the people who run them keep running them afterwards.

Leaders who respond differently to error

How a supervisor reacts to a mistake decides whether the next one is surfaced or buried. That is the single highest-leverage change available, and it is a trainable behaviour.

Learning teams on live problems

Not a classroom exercise. A crew working an actual operational problem, with the conditions written down and owned.

Incident analysis that changes conditions

Redesigned around what made the error likely rather than who made it, and structured so the output is evidence a vetting inspector recognises.

How it reaches a fleet

On site

Delivered on your ships, scheduled around crew change

Live online

For shore teams and mixed cohorts

Self-paced

Through our learning platform

White-label

As SCORM for the LMS your fleet already runs

Train-the-trainer

Your own people qualified to deliver it in house

Who it’s for: Masters, chief engineers, superintendents and shore-side operational leadership. The programme assumes an audience that has stood a watch.

Blame ends the learning. Conditions start it. Every incident analysis becomes evidence for TMSA, and every learning team builds the culture SIRE 2.0 is looking for.

Tools That Reach the Ship

A score is only useful as a trend. Capacity is built and lost over time, which makes the work continuous. We keep the signal live where connectivity is worst and the operational risk is highest.

Digital tools · Early access

Seafarer wellbeing app, offline-first

Daily habits, learning, sleep and stress tracking, and self-assessment. Built offline-first for vessels, synchronising when connectivity returns. In live demonstration now, ready to roll out with founding fleets.

Always on · In development

AI wellbeing coaching

Personalised guidance between sessions. Being built into the app now, with founding fleets shaping how it works on board.

People

Executive and team coaching

One-to-one coaching for shore leaders and senior officers, plus team coaching for onboard leadership.

Continuity

Reporting and ongoing support

Secure dashboards for the DPA, HSQE and crewing, structured review, and re-diagnosis at twelve and twenty-four months.

Built with the industry, not for it

The app is in live demonstration today. We are onboarding a limited number of founding fleets whose crews shape the roadmap and who hold preferential terms for the life of the product. Ask to see it running.

Built for the Realities of Shipping

The deepest expertise sits where watch patterns, rotational crews and remote operations make psychosocial risk hardest to see. Joint ownership across HSQE, marine operations, crewing and HR delivers the strongest results.

Founded on published expertise. Ian Collins, author of The Wellbeing Imperative (Penguin Random House, 2026), with fifteen years across high-risk operations.

Ship Owners & Managers

Tankers & Gas Carriers

Offshore & OSV

Dry Bulk & Container

Cruise & Passenger

Crewing & Manning

The Full Maritime Overview

A twelve-page overview of how we work with owners, managers and operators. The evidence base, the frameworks, the instruments, the programmes for sea and shore, and the engagement path with real timelines.

Wellbeing Daily Maritime Overview 2026 cover

ON THE WELLBEING IMPERATIVE

“He powerfully demonstrates that wellbeing is not optional, but rather the foundation of safety and performance. Essential reading for leaders across our industry.”

Duncan Bond, Chief Commercial Officer, Berge Bulk Shipping

“By defining the Wellbeing–Performance Gap, this book gives leaders the vocabulary and the data they need to stop burnout before it starts. It’s not just a book; it’s a manual for operational excellence.”

Noela Paragiou, Crew and Training Manager, Navios Maritime Partners LP

“His practical approach can be implemented across the maritime industry by guiding leaders to understand that errors and efficiency are the result of the system, in which wellbeing and performance are interdependent and grow together.”

Capt. Pantelis Patsoulis, QHSE and Marine Assurance Manager, Anglo-Eastern Ship Management (Hellas)

Count, or Build.

Count, or Build.

Every fleet chooses, every day, which system it is running. One reacts, complies and survives. The other anticipates, adapts and absorbs surprise without breaking. The difference is capacity, and capacity can be measured.

Every fleet chooses, every day, which system it is running. One reacts, complies and survives. The other anticipates, adapts and absorbs surprise without breaking. The difference is capacity, and capacity can be measured.

Cover of The Wellbeing Imperative by Ian Collins